West Hawaii Region has updated its online payment system to make it easier for you to find the right payment option.
Please choose from the two options below:
1. Patient Statement Payments (Domestic Only)
Use this option if you received a patient statement from our hospital and are paying from within the United States.
Make a Patient Statement Payment
For services received through Ali’i Health Center until 10/04/2026
For services received after 10/05/2026
2. All Other Payments
Use this option for international payments, prepayments, copayments, or other types of transactions not related to a patient statement.
If you’re unsure which option to choose, please call our Business Office at (808) 322-4464 for assistance.
How To Read Your Statements
These statements will outline any remaining balances after the insurance payments are processed. Patients might have already received an Explanation of Benefits (EOB) from their insurance provider, detailing what they have covered and any outstanding amount owed to Kona Community Hospital. Please be aware that these statements will only reflect balances for services provided by our facilities and will not include charges from third-party providers, who will issue separate bills for their services.
Click here for instructions on “How To View Your Statements.”
If you have any questions or need financial assistance, please don’t hesitate to contact our business office:
- Kona Community Hospital: (808) 322-4464
- Kohala Hospital: 1 (888) 703-0051